we will provide you with customer service that you will value for the life of your loan
we will provide you with customer service that you will value for the life of your loan
Whether you are a first home buyer or a seasoned investor, we are committed to providing you with the right home loan to meet your needs. Along with providing great interest rates, unlimited additional deposits and redraw facilities, we will provide you with customer service that you will value for the life of your loan.
Our industry leading customer service is what sets us apart from other home loan providers. Fox Mortgage Solutions commitment to you, our borrowers:
We have a dedicated team here in house, ready to answer your questions. When you call the team at Fox Mortgage Solutions, your call will be answered by a real person. Your queries will be answered by a friendly team member and our team will guide you through your home loan application process, and into the future.
Not only that, our team is qualified and fully compliant. You can feel confident that you are in safe hands and we will find the loan that is right for you.
Paul has been an outstanding mortgage provider with on point advise and fantastic communication skills. He explained everything in advance with more than enough examples so i could make educated decisions with ease. I was given the sound advice I required to make the decision that best suited my needs and was supported by Paul along the way. Paul took charge and worked diligently with the bank of my choosing to secure a great deal and handled the day-to-day correspondence whilst keeping me updated. I was very lucky to work with Paul and look forward to more business in the future together.
Fox Mortgages are simply the best! Paul Fox is an amazing broker who knows how to get the job done. He worked tirelessly towards our dream of owning semi-rural property. He was compassionate and caring, yet indomitable, and we knew he was doing everything in his power to assist us. We are very pleased to have met this lovely man that we know we will call upon for the rest of our lives, when need be. Paul has a great sense of humour and always let us know what was possible and what wasn’t. Meetings were a lot of fun and he achieved a better outcome than we could have imagined. We will be forever grateful. Thanks Paul
Paul has been great from Day 1, taking us through the whole process. As first time buyers in Australia, he made everything simple and explained our options at each stage. Paul went above and beyond ensuring our documents were readily available for us when returning from an overseas trip (he even collected them from our mailbox while we were away so they didnt get damaged/wet!) in order to ensure smooth and efficient settlement. Paul is down to earth, easy to talk to (although watch out for some bad jokes 😉 ) yet very confident, passionate and professional in what he does. Highly recommended!
The process of applying for a loan was made easier from the assistance provided from Bec. Her professionalism throughout the complete process made it a stress free experience as she did all the work behind the scenes to place us in the best position to take on a new loan. I look forward to utilising Bec again in the near future and highly recommend her to anyone who has never used a mortgage broker before.
Our recent experience with Rebecca Gonzalez (Bec) from Fox Mortgages has been fantastic. We are currently in the transition of selling our property and purchasing a new one. Bec has an amazing wealth of knowledge and vast experience in her field, she goes out of her way to find you the best deal possible. If you have any questions that you are unsure of she is so happy to help and gets back to you so fast, nothing is ever a problem. The service that we have received from Bec has been amazing and we have had our loan approved in record time. She is such a friendly person and great to deal with, she keeps you up to date through the entire process. We will definitely be recommending her to any future property buyers and thank her for the remarkable service that we have received. Bec you are a STAR
We met Paul before we started looking for our first home and it has always been a reassuring experience talking to him. Paul went out of his way to get us the best possible deal using his vast experience and knowledge. He made an easy task of navigating through all the paper-work and processes involved in securing our home loan. Thanks to Paul and his excellent services, we did not face any delays in getting our approval from the bank. He is a true gentleman, ethical, straightforward, caring and genuinely friendly. We have embarked on our home building journey and gained a wonderful friendship along the way. All the best mate, we shall be definitely recommending you to all our friends!
Throughout our application process, my partner and I found ourselves in stitches regularly with the help of Paul, our mortgage broker. He would call us on weekend if anything came up that we needed to address and he made concessions during our busy schedules to fit us in for a coffee and a chat. When we were rejected from our first choice of lender Paul fought hard to find us another. He ended up sorting out a pre approval whilst battling slimy real estate agents, navigating tricky construction contracts and keeping two very stressed first home buyers sane with his cool as a cucumber nature, sage advice and dry witty humour. Neither my partner or myself could recommend Paul or Fox Mortgages enough, and that's before considering the great interest rate that we got. 10/10 will be using again.
Recently we were faced with the reality that sticking with our home loan lender after 8 years was great for getting into the Owner Occupier market, but it had no other flexibilities or access to equity in the property. We were referred to Bec through a family friend and from day one we could see she was passionate about her industry, but more importantly she actually wanted to make a difference for us. We were certainly on mutual wavelengths with having kids and a tight schedule and Bec was fantastic on meeting with us to discuss the mountain of deal on offer from all the major lenders, but also the packages behind the scenes only available through a Mortgage Broker. With 101 questions for Bec, I'm sure we tested her patience. Again, Bec's proactive and confidence made all the difference and we will certainly utilise her services in future. Thanks Bec!
I wanted to take this opportunity to not only thank Paul for all of his hard work that he put in for my application and processing of my first mortgage, but to also advocate Fox Mortgages. Paul did everything within his power to make getting my first home both achievable and comprehendible. Through each step of this journey Paul was there to explain and reassure me, and from this process I not only purchased my very first home and took to my first rung on the property ladder but I also made a fantastic, long term friend. I almost can’t wait to purchase my next one! Paul thank you again for putting up with my ramblings and trepidation and thank you for making the seemingly impossible a reality.
Rebecca from Fox Mortgages went above and beyond to assist with what I was wanting. Rebecca's consistent communications, updates and her professional approach has been nothing but expectional !! With her bubbly personality and her drive for her clients, you truly do feel number 1! THANK YOU REBECCA you have been amazing!!!
Paul at Fox mortgages was recommended to us through a family friend. I've applied for mortgages in the past and I must say he made the process really quite simple and straightforward. What impressed me was his willingness to go over and above to accommodate us which for a young family has really endeared him to us. I can't recommend him enough!
Paul recently helped us get finance for our mortgage. As first time buyers, we had lots of questions and Paul guided us through every step. Being quite an anxious buyer Paul often went above and beyond his duty to assist us and was certainly a calming influence on what can be a stressful process. Fantastic service, very professional and knowledgeable. I could not recommend Paul and Fox mortgages more highly.
Paul is extremely good at what he does. We refinanced through Paul, who walked us through the whole process, listened to what we wanted and saved us thousands of dollars. I cannot recommend him highly enough!
I recently had the absolute pleasure of dealing with Paul and Fox Mortgages and I could not be any happier with the service and the products and the personal attention. Paul went above and beyond expectations and for that I am one very happy customer! Thanks Paul...
I used Paul at Fox Mortgages to assist in purchasing my new business. He made the whole process easy, hassle free and helped negotiate a great deal. I've already recommended him to friends and family. His only flaw is that he supports Hull City FC.... disappointing... but I suppose for the service he provided us and his expertise in the industry its a small price to pay!! In all seriousness, couldn't recommend Paul more, fantastic!
Paul was recommended to us by a friend and helped with the mortgage on our home in Western Australia. Being new to purchasing property in Australia, Paul went above and beyond in helping us, offering us professional, personal and friendly advice on many aspects of the process. The mortgage application, acceptance and settlement was completely stress free and much of this I put down to Paul. We will continue to use Paul in the future and would confidently recommend him to anyone.
Paul is the ultimate professional. His mortgage advice appropriately matched my financial situation which lead to me getting the best interest rate. He was efficient and knowledgeable in answering all my questions which made the mortgage application an easy, streamlined process. Moreover, I will continue to use Paul as my financial adviser going forward
I was first contacted by Paul Fox at Fox Mortgages via LinkedIn. We are so happy that I accepted his LinkedIn request as Paul is extremely professional, and very easy to deal with. Paul’s attention to detail, follow up, and going above and beyond to make sure we meet all deadlines was outstanding. This made the whole process of changing loans far more simplified. We have since rearranged some of our home loans as Paul has managed to secure us better home loan interest rates saving us significant amounts of money. We would have no hesitation in recommending Paul at Fox Mortgages.
Paul was recommended to Lauren and I by our Parents. As first home buyers this was a new experience to us and Paul helped us through the whole process. He was extremely professional, and so easy to deal with. Paul was in constant contact with us and nothing was ever an issue to sort out. Paul’s willingness to meet us for the signing of documents and deliver to the bank on our behalf was very much appreciated. This had no impact on our workdays. He got us a better interest rate and saved us money.
Hi Paul, I would like to thank you for helping my partner and I to find a mortgage. Not only did you save us money from bank fees, but also a very competitive interest rate for our loan. Your service was very professional and prompt. We would not hesitate to recommend you to our friends or use your services again.
Paul is very knowledgeable and friendly and provided us with a tailor made mortgage solution in complex circumstances. Paul is great at keeping you in the loop at all stages and I would have no hesitation in recommending his services to friends and clients.